SHIPPING
Orders are shipped via UPS, FedEx or USPS and are usually shipped in 1-2 business days. If, for any reason, a shipment is delayed you will be notified and be given the option to cancel the order or, in the case of back ordered items, to be notified when the item becomes available. Shipping charges may differ from the estimates given on this site as carriers now add on fuel surcharges and charge more for addresses they consider residential (even if a business) and/or in rural and mountain areas.
RETURNS
In the unlikely event that you are unhappy with your purchase, we may authorize you to return an item within 15 days of receipt but you must first contact us for instructions and authorization for the return. We will not guarantee a refund on unauthorized returns. For returns that are unopened and not damaged, you will be responsible for return shipping charges and will be refunded the item purchase amount less shipping and a 10% restocking fee. If an item is damaged upon receipt, please notify us immediately and we will instruct you on how to proceed. In such cases, it is preferable to keep any damaged boxes and photograph the items to allow a claim against the carrier. In most cases, a replacement will be shipped to you immediately.
FOREIGN ORDERS
Not all items can be shipped international. If you would like something shipped internationally, please contact us and we will respond promptly.
